Submit a request

Outline the issue with as much detail as possible including screenshots. What have you done to remedy the issue: such as restarting the PC. What would you like the IT team to do?

We are available Monday to Friday between 9am to 5pm. We are available Saturday & Sunday between 10am to 2pm for critical emergencies only - Critical emergencies include: • Server outage • Internet line down • Power outage - If you have an issue with ResortSuite, please email them direct on this email address: resortsuite_support@agilysys.com & cc the IT team (IT@watergatebay.co.uk)

Please enter your name - not your role

Please add the name of the device you are having issues with. This can be found by searching 'About Your PC' in the TaskBar.

Where you work

Add file or drop files here